Privacy Policy

Hafriend Co., Ltd. (“Hafriend”, “we”, “our”, or “us”) respects your privacy and recognizes the importance of protecting personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access or use the Hafriend platform.

Hafriend is an activity-based social platform designed to help users connect through shared activities and interests in public and lawful settings.

This Privacy Policy applies to all users who access or use the Hafriend platform, including users who create activity listings, join activities, or otherwise interact with the platform.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue using our services.

1. Definitions

Personal Data
Information relating to an identifiable individual, directly or indirectly.

Sensitive Personal Data
Personal data defined by applicable laws, including but not limited to racial or ethnic origin, political opinions, religious beliefs, health data, biometric data, criminal records, or other sensitive information as defined by law.

Processing
Any operation performed on personal data, including collection, use, disclosure, storage, or deletion.

2. Information We Collect

We may collect personal data directly from you when you register, interact with the platform, or communicate with us.

The categories of data we may collect include:

Account Registration Information

• Profile name

• Full name

• LINE account ID (used solely for account login and identity verification purposes)

• Profile photo

• Identity verification information

• ID card photo and related identification data, collected solely for identity verification purposes with your explicit consent. Only the relevant identification details are processed; users are encouraged to obscure unrelated sensitive information (such as religion or blood type) before uploading.

  Legal basis: Explicit Consent (for Sensitive Personal Data under PDPA Section 26).

This information is used for account creation, identity verification, and prevention of impersonation or fraud.

Profile and Activity Information

Information you choose to display publicly on the platform, including:

• Profile description

• Interests or activities offered

• Languages spoken

• Activity location

• Activity schedule 

• Profile photos

• Optional contact information (e.g., social media links)

This information may be visible to other users of the platform.

Platform Usage Information

Information relating to how you use the platform, such as:

• Activity listings

• Search history

• Interaction history

• Ratings and reviews

Technical and Device Information

Automatically collected information including:

• IP address

• Device type

• Browser type

• Device identifiers

• Log data

• Connection information

• Approximate geographic location

• Platform usage data

Communication Data

Information you provide when contacting us, including:

• Customer support inquiries

• Feedback

• Reports

• Other communications

Information We Do Not Intentionally Collect

We do not intentionally collect sensitive personal data unless required by law or voluntarily provided by users.

For example, information such as religion or blood type appearing on an ID card is not collected for any purpose, and users are encouraged to obscure such information before uploading documents.

3. How We Use Your Information

We process your personal data for the following purposes:

Providing Platform Services

To create and manage accounts, verify identity, enable users to connect through shared activities, and operate the platform.

Legal basis: Contractual necessity and legitimate interests.

Platform Improvement and Analytics

To analyze usage trends, improve platform functionality, develop features, and enhance user experience.

Legal basis: Legitimate interests.

Safety, Fraud Prevention, and Legal Compliance

To detect fraud, prevent misuse of the platform, comply with legal obligations, and respond to lawful requests from authorities.

Legal basis: Legal obligations and legitimate interests.

Communications and Notifications

To send important service-related notices, updates, and security alerts.

Legal basis: Legitimate interests.

Marketing Communications

If you provide consent, we may send information about services, promotions, or updates related to Hafriend.

Legal basis: Consent.

Important Platform Policy  

Hafriend is designed as an activity-based social platform. It does not support, facilitate, or encourage any form of compensation, payment, or exchange of money between users for companionship or participation in activities.

Any use of the platform for such purposes is strictly prohibited.

Automated Decision Making

Hafriend does not use automated decision-making processes, including profiling, that produce legal or similarly significant effects on users.

4. How We Share Personal Data

We may share personal data only when necessary and within the purposes described in this Privacy Policy.

With Other Platform Users

Certain profile and activity-related information you choose to publish may be visible to other users for the purpose of joining shared activities.

With Service Providers

We may share data with trusted third-party service providers who support the operation of the platform, such as:

• Cloud hosting providers

• Identity verification services

• Technical infrastructure providers

These parties are required to maintain confidentiality and protect personal data.

Legal Requirements

We may disclose personal data if required by law, regulation, court order, or lawful request from government authorities.

With Your Consent

We may disclose personal data to other parties if you have given explicit consent.

5. International Data Transfers

Your personal data may be stored or processed on servers located in other countries. When transferring data internationally, we will ensure appropriate safeguards in accordance with applicable data protection laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy.

User account information will be retained for the duration your account remains active, and for a period of 3 years following account deletion or termination, unless a longer retention period is required by applicable law.

We may retain certain data for a longer period where required for legal compliance, dispute resolution, fraud prevention, or enforcement of agreements.

7. Children's Privacy

The Hafriend platform is intended for individuals 18 years of age or older.

We do not knowingly collect personal data from individuals under 18 years old.

If we become aware that a minor has registered or provided personal data, we will take reasonable steps to delete the information and terminate the account.

Parents or legal guardians who believe that a minor has provided personal data should contact us immediately.

If we discover that a user is under the age of 18, we will immediately suspend the account, delete all associated personal data, and notify the parent or guardian if contact information is available. Users who encounter accounts suspected to belong to minors are encouraged to report them immediately via our in-app reporting tool.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve platform functionality, analyze usage, and enhance user experience.

Users may manage or disable cookies through their browser or device settings.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

• Data encryption

• Access control

• Secure server infrastructure

• Monitoring systems to prevent unauthorized access

Access to personal data is limited to authorized personnel who require such access to perform their duties.

10.  Platform Safety

We actively monitor and moderate platform content and user behavior to ensure compliance with our community standards and prevent misuse.

11. Your Rights

Depending on applicable law, you may have the following rights:

• The right to access your personal data

• The right to request correction of inaccurate data

• The right to request deletion of personal data

• The right to restrict or object to processing

• The right to withdraw consent where applicable

• The right to data portability where legally permitted

To exercise your rights, please contact us using the information below.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: support@hafriend.com

LINE Official Account: @hafriend

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services.

Any updates will be published on the platform with the updated effective date. This Privacy Policy was last updated on   26 March 2026